Ticketing Information

To purchase tickets for upcoming Canada Life Place events, click here.

Box Office Hours & Location

• Monday-Friday 10am-2pm.
• Closed weekends and holidays *except for show days* 
• The Canada Life Place box office is located at the corner of King St. and Talbot St. 
• For more information or general inquiries email boxoffice@canadalifeplace.com or call 519-432-8894. 

How can I purchase tickets for a Canada Life Place event?

• Online by visiting www.canadalifeplace.com or click here.
• In person by visiting the Canada Life Place box office.
• Purchase by phone is NOT available.

For the London Knights box office hours and location, click here.

Need help accessing your tickets?

If you’re having trouble accessing or downloading your tickets please give us a call or come down in person during operating hours or send an email to boxoffice@canadalifeplace.com any time.

What are the box office hours on event days?

• If the event falls on a weekday the box office opens at 10 am until the start of the show. 
• If the event falls on a Saturday, Sunday, or holiday the box office opens three hours prior to the event start time. 

What if I need an accessible seat? 

• For accessible seating availability, please call us at 519-432-8894 or visit the Box Office at Gate 1.

What are ticket brokers and how do I avoid them?

Ticket brokers are people or companies who purchase tickets directly from Canada Life Place and resell them at a higher cost.

• Brokers often charge in US dollars. Canada Life Place always charges in Canadian dollars.
• Brokers will sell over the phone. Canada Life Place does not sell tickets over the phone.
• Brokers will not have a pick your own seat map available. Canada Life Place will always have a pick your own seat map OR a purchase by price option with a static map that includes street names and gate numbers.
• Brokers sometimes list a seat block (i.e., Section 106, Row D) instead of a specific section, seat, and row. Canada Life Place will always give you a specific section, seat, and row (i.e. Section 106, Row D, Seats 7,8.9,10)

At what age does my child require a ticket?

• Children aged 24 months and older will require a ticket for entry unless otherwise specified for specific events.

What are platinum seats?

• Platinum seats are premium tickets to concerts and other events made available by artists and event providers. They give fans access to some of the best seats in the house at the time of purchase.